Cielo Cloud Managed Services
Fully managed support service for Oracle Cloud services and applications, flexible enough to adapt to evolving IT environments.
Our capabilities
Managed Services
Our managed services team specialises in OCI Observability and Management.
Offering expert monitoring, alerting, and incident resolution. We track key business metrics. Aiming to resolve issues before customers notice. Providing Level 1–2 support for OCI and Oracle apps. For Level 3, we coordinate with third parties. Support is available during business hours or extended coverage as needed.
OCI Architecture
Our architects excel in both Enterprise and Solution Architecture
leveraging a strong relationship with Oracle Cloud services to stay updated on the latest technologies and best practices. Their expertise ensures your OCI environment remains stable, secure, and highly efficient, delivering optimal performance tailored to your business needs.
OCI Security
Our team knows that security is an ever-evolving target.
We are familiar with AU/NZ security standards such as the NZISM, ASD ISM and ACSC Essential 8. We use built-in OCI tools to run regular security scans. We report on known and emerging security issues and provide recommendations.We provide alerts on critical security incidents. We implement patches and fixes based on agreed SLAs.
Disaster Recovery / Business Continuity
Our team specialises in disaster recovery and business continuity planning.
While cloud systems have built-in redundancies, disruptions can still occur. We classify the recovery priority of your systems. Creating tailored solutions and documented plans. We run continuity tests to validate and refine recovery procedures. Keeping your business resilient.
Vendor Management
Our team understands that your systems often rely on third-party services, whether infrastructure or application-based.
When issues arise, we take the lead by raising incidents and coordinating with these vendors to resolve problems quickly and efficiently. This ensures minimal disruption to your business while providing seamless support for all connected services.
Oracle Integration Cloud
Our team of skilled Oracle Integration Cloud (OIC) developers can design, build, and test integrations to seamlessly connect your systems.
We enable smooth data flow between Oracle, non-Oracle, and custom applications, ensuring reliable and efficient processing. With our expertise, your business can achieve greater connectivity and streamlined operations tailored to your needs.
About us
Cielo Cloud Managed Services.
We provide IT managed services to Government and listed companies in the Australia and New Zealand region. We specialise in Oracle Cloud infrastructure and Oracle applications.
Our team has been working directly with Oracle or Oracle customers for the past 14 years. They have successfully delivering over 80 projects and have an extensive knowledge of Oracle cloud and Oracle applications.
Cielo's experience and agility let us offer more than monitoring and support services. This includes solution design and architecture, business continuity, security, product upgrades, migrations, and lift and shift. We aim to improve processes and efficiency, helping customers get the most from their IT systems.
“Backed by over 14 years of experience, working with Cielo meant access to truly world-class expertise and best practices, integrating all of that into our digital transformation. ”
How does your business rate?
The Essential 8 is a set of controls produced by the Australia Signals Directorate (Federal Government) that help businesses protect themselves against various Cyber Security threats.
The effectiveness of a businesses compliance to the Essential 8 is rated on a maturity level of 0 to 3. For a small business, the minimum recommended Essential 8 maturity level is Maturity Level 1.
Cielo can assess your current Essential 8 compliance and provide assistance to get you to maturity level 1 or higher.
© 2024. Cielo Cloud Management Services
Contact us today for further information.
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How does your business rate?
The Essential 8 is a set of controls produced by the Australia Signals Directorate (Federal Government) that help businesses protect themselves against various Cyber Security threats.
The effectiveness of a businesses compliance to the Essential 8 is rated on a maturity level of 0 to 3. For a small business, the minimum recommended Essential 8 maturity level is Maturity Level 1.
Cielo can assess your current Essential 8 compliance and provide assistance to get you to maturity level 1 or higher.
Contact us today for further information.
More information on how Cielo uses your contact data can be found in the Cielo Privacy Statement.
© 2024. Cielo Cloud Management Services